The Bearded Mechanic Raises the Bar for Auto Repair Shops!
The Bearded Mechanic did an online survey before opening to discover what customers really want. How about free wifi, big screen TV, complimentary beverages, clean bathrooms, extra comfy seating, and a space just for families. The Bearded Mechanic provides a comfy waiting room AND a cozy family waiting room that includes: kids play area, arts corner, baby changing station, family games, & sofa.
Comfort and cleanliness were only second to the overwhelming response addressing the honesty and trust of a good mechanic. They found out that both men and women have had negative experiences with the integrity of their mechanic. At The Bearded Mechanic customers can make informed decisions about their car repairs without feeling pushed, pressured or patronized. "Each customer is unique and deserves a personal explanation of what's going on with their car," Kyle McCabe.